Legal

Privacy Policy

How we collect, use, and protect your personal information.

Avtext Pty Ltd trading as Autiflo (ABN 88 116 839 037) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information you provide when using our services, including your name, contact details, company information, payment information, and any other data required to deliver our services. We may also collect technical data such as IP addresses, browser type, device information, and usage patterns when you interact with our website.

2. How We Use Your Information

Your personal information may be used to:

  • Provide, maintain, and improve our services
  • Communicate with you about your account, service updates, and transactions
  • Process payments and manage billing
  • Carry out identity verification where required
  • Comply with legal, regulatory, and operational obligations

3. Payment Information and Security

We do not store or process credit card information directly on our website. All payment processing is securely handled by third-party providers such as Stripe, who comply with strict industry security standards. This ensures your payment details are safely encrypted and managed.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Personalise your experience
  • Analyse website traffic and performance
  • Improve site functionality

You may choose to disable cookies through your browser settings, although this may affect your experience on the site.

5. Disclosure of Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers such as IT partners, payment processors, and marketing services only when necessary to support our operations. All third parties are required to maintain confidentiality and protect your information.

6. Data Security

We implement industry-standard safeguards to protect your personal information from unauthorised access, misuse, alteration, or loss. Despite these measures, no method of online transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. International Transfers

Some service providers we work with may store or process information outside Australia. When this occurs, we ensure that appropriate protections are in place in accordance with the APPs.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

10. Contact Information

For privacy-related questions or requests, please contact us: